Lost & Found counter
Passengers who have lost baggage can contact the Lost & Found counter at the airport:
Noi Bai (HAN): (+84-4) 3 8840008 or (+84–4) 3 8865013
Tan Son Nhat (SGN): (+84-8) 3 8446665, ext. 6062 or +(84-8) 3 8446725
Visa on arrival
Instead of applying for Vietnam visa in advance, this is alternative way to get your visa for Vietnam. You will need a visa approval letter (applied by a travel agent or Vietnam Embassy at your place) to be granted visa at Noi Bai airport. The “Visa approval letter” is a document (approved by the Immigration Office) that allows you to enter and exit Vietnam for a given time period. With the approval letter, you can pick up your visa upon arrival at one of the three international airports in Vietnam (Hanoi, Ho Chi Minh City and Da Nang).
Upon arrival at the airport, expect to fill in a simple form. Please remember to bring at least 2 passport-sized photos (04*06cm), photo service is available, however, it is strongly recommended that you have your visa photos taken in advance. The procedure expected to take about 15 minutes.
As of 2013, the stamping fee for 1 month single entry is 45 USD per person.
We can help to apply your visa approval letter (normally it takes 2 working days, or use express service in about 5 hours). Contact us for details and procedure of visa on approval Hanoi.